Silver Cross Warranty
3 Year product guarantee registration
When you buy Silver Cross prams, pushchairs, and nursery furniture, your purchases are protected by a three-year warranty against manufacturing faults.
2 Year Warranty on Silver Cross car seats
When you buy a Silver Cross car seat, your purchase is protected by a standard two year warranty against manufacturing faults. When you register your product via the app, you will receive an additional 1 years free warranty.
Our car safety collection is guaranteed for a period of 24 months (plus an additional 1 years warranty when registered via the mobile app) from the date of purchase against manufacturing faults and material defects, when the product is used correctly according to the manufacturers instructions. The manufacturers warranty is not transferable and only the original purchaser can make a claim. Please retain your proof of purchase.
1 Year Warranty on Silver Cross accessories
When you buy Silver Cross accessories, your purchases are protected by a one-year warranty against manufacturing fault.
Registering your product
The manufacturer's warranty covers the following:
The warranty does not cover
Our customer service team is available Monday - Friday between 9am to 5:30pm. Alternatively, you can use our enquiry form below.